Privacy Policy

This Privacy Policy explains how VectorDrive HK Limited (“we”, “us”), a company incorporated in the Hong Kong Special Administrative Region under formation number 79706720, handles personal data collected through the website vectordrivehk3d.com.

1. What We Collect

• Information you send us. When you use the enquiry form or write to us by email, we receive the name, company, email address, delivery country and project details you choose to provide.
• Technical data. Our hosting provider records standard server logs, which may include IP address, browser type and the pages requested. These logs are used for security and availability purposes.

The enquiry form on this Website opens your own email client with the details pre-filled. Submitting the form does not store your data on this Website.

2. Why We Use It

• To respond to your enquiry and prepare a quotation.
• To perform a contract of sale and arrange delivery.
• To provide technical support, warranty coordination and ongoing supply.
• To comply with legal, accounting and customs obligations.

We do not sell personal data, and we do not use it for automated decision-making or profiling.

3. Who We Share It With

We share only what is necessary to fulfil an order, and only with:

• manufacturers and authorised distributors, where an order must be placed or a warranty claim raised;
• freight forwarders, carriers and customs brokers, for shipping and clearance;
• banks and payment institutions, for settlement;
• professional advisers and authorities, where required by law.

Because our supply chain spans Asia and Europe, this may involve transferring data across borders. We take reasonable steps to ensure recipients apply appropriate safeguards.

4. How Long We Keep It

Enquiry correspondence is retained for up to 24 months. Transaction records are retained for at least seven years, as required by Hong Kong accounting and tax legislation.

5. Cookies

This Website does not set advertising or tracking cookies. Fonts are loaded from Google Fonts, which may record your IP address as part of serving the request; see Google's own privacy notice for details. If we introduce analytics in the future, this policy will be updated and consent obtained where required.

6. Your Rights

Depending on your jurisdiction — including under the Hong Kong Personal Data (Privacy) Ordinance and, where applicable, the EU General Data Protection Regulation — you may have the right to access, correct, erase or restrict processing of your personal data, and to object to processing or request portability.

To exercise any of these rights, write to info@vectordrivehk3d.com. We will respond within the period required by the applicable law.

7. Security

We apply reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No transmission over the internet can be guaranteed completely secure; please avoid sending sensitive documents by unencrypted email.

8. Children

This Website is directed at businesses and professional users. We do not knowingly collect personal data from children.

9. Changes

We may update this policy from time to time. The current version is always published on this page with its effective date.

10. Contact

VectorDrive HK Limited
RM 607, 12/F, BLK C, Hong Kong Industrial Centre, 489–491 Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong
Email: info@vectordrivehk3d.com